Cancellation and Refund Policy for EduX Educate
1.Cancellation Policy:
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Customers can cancel within 24 hours of purchase without incurring any cancellation fee.
- Cancellations made after 24 hours of purchase may be subject to a cancellation fee.
- To cancel a purchase, customers must contact our customer support team via email or phone and provide their register/payment details.
- Once classes have been started, admission cannot be cancelled. In such cases, one may refer to our return policy for further assistance.
2.Refund Policy:
- Refunds will be processed within 7-14 business days from the date of cancellation.
- Refunds will be issued to the original payment method used during the purchase.
- Any applicable cancellation fees and amount for services delivered will be deducted from the amount paid.
- No refund will be done for skipping or absenting oneself from scheduled classes.
- No refund will be done if student discontinues joining university level courses or other dissimilar training programmes.
- Fee paid is not assumed proportional to classes taken. All fee is for course delivery as a whole.
- Customers will receive a confirmation email once the refund has been processed.
3.Contact Information:
- For any inquiries regarding cancellations or refunds, customers can contact our customer support team at eduxeducate@gmal.com or 8921409964.
- Our customer support team is available to assist with any questions or concerns regarding cancellations and refunds.
4.Policy Updates:
- We reserve the right to update or modify our cancellation and refund policy at any time without prior notice.
Any changes will be effective immediately upon posting on our website.
By making a purchase on our website, customers acknowledge that they have read, understood, and agreed to our cancellation and refund policy.